If your recorder has limitations on which versions it can properly record, this can cause significant problems for you. If you have multiple sites using various versions, you want to be sure your recorder can capture all of them, simultaneously.
Types of recording – The different types of recording you can choose from includes centralized recording of Internal, PSTN, Conference, Remote Agent, Mobile or Federated Voice, Video and Chat.If you require robust capabilities, you need to consider an integrated, Microsoft Certified recording solution. Skype for Business does not have a full-featured recorder built into the application.
